Frequently Asked Questions
Prospective Data Recipients
Third party companies/vendors who provide product[s] to real estate professionals that are members of UtahRealEstate.com. Click here to verify whether your real estate professional client is a member of UtahRealEstate.com.
Brokers, employees of brokerages, and agents (under the supervision of their broker) who have the technical capability to access data via our API.
Your use of MLS data must be exclusively for developing and providing a product[s] to a broker, agent, and/or appraiser that is a member of UtahRealEstate.com.
To avoid any confusion, your licensing agreement will contain a "Product Description" section, which serves as our mutual understanding of how you are authorized to use the MLS data.
Unless explicitly stated in your license agreement, you cannot use MLS data for your own internal business purposes or for any other purposes except as provided for in the Product Description section of your licensing agreement.
We license data for a variety of real estate products.
Uncommon or unique data access requests are considered on a request by request basis.
Some examples of products for which we license data include, but is not limited to, the following:
- Internet Data Exchange ("IDX") listing search websites, mobile applications, and/or audio devices
- Customer Relationship Management ("CRM") products
- Statistical and internal analytics tools
- Virtual Office Websites ("VOWs")
- Comparative Market Analysis ("CMA") products
- Print and digital listing marketing materials
- Listing syndication (i.e. third party listing search websites)
The Internet Data Exchange, more commonly referred to as "IDX," is a National Association of REALTORS® ("NAR") approved program or policy in which brokers and agents (with permission from their brokers) are permitted to display limited information about other brokers' listings on their business websites, mobile applications, or via audio devices. IDX websites, mobile applications, or audio devices are commonly referred to collectively as "IDX Products."
In common terms, IDX essentially allows brokers and agents to have search features on their business websites, mobile apps, or audio devices that allow consumers to search for on-market MLS listings which are listed with that broker or agent's brokerage, as well as on-market MLS listings that are listed with other brokerages that participate in the same MLS.
IDX Products refers to broker and agent business websites, mobile applications, and/or audio devices that have search features which enable consumers to search for on-market MLS listings.
There are many different types or permission levels of API data access, which are enabled/disabled based on the product for which a data license is granted. An IDX feed is simply a reference to one specific type of API data access that is issued in cases where a vendor or broker is developing an IDX product (i.e. a business website, mobile app, or audio device tool which allows consumers to search for listings).
IDX feeds typically include on-market status listings, as well as sold status listings in some states. Because Utah is a non-disclosure state (i.e. the county assessor/recorder does not receive sales price information about specific properties that are sold), UtahRealEstate.com does NOT include sold listings in IDX feeds.
Our IDX feed includes listings in the Active, Backup, and Under Contract statuses.
An "approved IDX vendor" refers to a third-party company/vendor that has a licensing agreement with UtahRealEstate.com that allows the vendor to provide IDX Products to brokers and agents who are members of UtahRealEstate.com.
You will first need to Register for an account and, after you have registered, you will need to sign a data licensing agreement. Click here for a step-by-step overview of the data license application process.
You must apply for and obtain a specific licensing agreement with UtahRealEstate.com that allows you to use MLS data for listing syndication (i.e. a third-party listing search website).
A Virtual Office Website, more commonly referred to as a "VOW" is a broker's business website or a feature of a brokers' business website through which the broker is capable of providing real estate brokerages services to consumers with whom the broker has first established a broker-consumer relationship (as defined by state law). The VOW program or policy is also approved and governed by the National Association of REALTORS® ("NAR") policies.
One of the main differences is that IDX websites do not require a consumer to first establish a broker-consumer relationship before the consumer can search for listings on the website. Consumers do not typically have to register to search for listings on IDX websites. On the other hand, consumers using VOW websites are required to register with the broker, establish a broker-consumer relationship (as defined by state law), agree to the brokers' VOW terms of use, etc., before they are able to search for listings on a VOW website.
There are many different types or permission levels of API data access, which ultimately are issued depending on the product for which a data license is granted. A "full feed" is a specific type of API data access that is issued for statistical and internal analytics tools, comparative market analysis ("CMA") products, and other broker back office products which do not publicly display data. Requests for a full feed are reviewed and considered on a case by case basis.
Utah is a non-disclosure state (i.e. the county assessor/recorder does not receive sales price information about specific properties that are sold), and, as a result, UtahRealEstate.com does NOT grant API access to sold data for products which are used to publicly display listing data.
API access can include access to sold data for statistical and internal analytics tools, comparative market analysis ("CMA") products, VOWs, and other broker back office products which do not publicly display data.
The Real Estate Transaction Standard, commonly referred to as "RETS," is a common language used to transfer real estate information, including as MLS data. According to the National Association of REALTORS, RETS was launched in 1999. (https://www.nar.realtor/real-estate-transaction-standards-rets).
As of November 1, 2019, access to MLS data from UtahRealEstate.com is only available via our application programming interface ("API"). UtahRealEstate.com will continue to support existing RETS feeds for existing licensees for a limited period of time.
Yes, in most cases your access to a data license from UtahRealEstate.com will require you to pay either an annual or monthly recurring licensing fee, as stated in your licensing agreement.
Yes, UtahRealEstate.com is RESO Data Dictionary 1.6 Platinum certified.
Yes, UtahRealEstate.com is RESO Web API 1.0.2 Platinum server certified with OpenID Connect. The server name is UtahRealEstate Web API Server 1.
No, our standard licensing agreement allows you to terminate the agreement for any reason by providing 30 days' notice.
You will be sent a licensing agreement after you Register for an account and provide all of the information we need for the agreement. We do not provide a sample licensing agreement online. Click here for a step-by-step overview of the data license application process.
Yes, the company or individual who will be accessing the API is required to sign a licensing agreement with UtahRealEstate.com. We require the company or individual who is actually accessing the data to obtain a licensing agreement with UtahRealEstate.com, because that agreement governs access to the data and makes the company or individual responsible for abiding by the licensing agreement terms and MLS rules when accessing the data.
Current Data Recipients
Log In to your Data Services account and select the Edit Vendor Profile option.
- Confirm the Authorization Bearer token is being sent in the headers.
- Confirm you are not trying to access a resource, field, property type, and or status which you do not have access to.
- When filtering, check the metadata document and confirm the field exists and the correct data type is being used for the filter.
In most cases if a listing(s) are missing is would be due to:
- The status or property type has changed, and you do not have access to it.
- The listing itself has not updated. The update cron runs every 15 minutes.
- There is an error in the API. If this is an issue, please contact us. In your email include the query and the listing number(s) missing.
In general, your use of MLS data must exclusively be for developing and providing a product[s] to a broker, agent, and/or appraiser that is a member of UtahRealEstate.com. However, please reference your licensing agreement with UtahRealEstate.com to see whether your agreement permits you to provide your product to any active member of UtahRealEstate.com (Click here to verify whether your real estate professional client is an active member of UtahRealEstate.com) or whether your agreement limits you to providing your product to a specific brokerage or agent.
You will need to reference your licensing agreement and the MLS Rules & Regulations, both of which can be accessed by logging in to your Data Services account.
No. Utah is a non-disclosure state (i.e. the county assessor/recorder does not receive sales price information about specific properties that are sold), and, as a result, UtahRealEstate.com does NOT permit API access to sold data for products which are used to publicly display listing data.
If you are interested in amending your agreement, whether to add additional products that you would like to provide to MLS members, remove products that you are no longer providing, expand the scope of your agreement to provide your product to all MLS members, etc., please contact us here and let us know what you would like to have updated.
In general, to terminate your agreement, please provide written notice of your intent to terminate the agreement via email to Licensing@utahrealestate.com. Please refer to your licensing agreement for specific information on how you can terminate your agreement.
If you are interested in updating your licensing agreement to add additional products that you would like to provide to MLS members, please contact us and provide us with a brief description of the products you would like added to your agreement.
We have "standard" data feeds that we provide for common products, such as an IDX feed, VOW feed, and a full feed. However, we also tailor data feeds to specific products as needed. Please contact us if you want to discuss changing your level of data access.
We do not send paper invoices, but rather send multiple email reminders regarding upcoming payment due dates to both the administrative and technical contacts associated with your Data Services account.
Login to your Data Services account and select the Make Payment option. You can submit payment online (preferred) or print instructions on how to send us a check payment.
Login to your Data Services account and select the Payment History option. You can generate receipts for all prior payments made from this page.
We do not currently have autopay for our Data Services accounts. However, while most Data Services accounts are billing monthly by default, we can adjust your payment frequency (i.e. to annual payments, semi-annual, quarterly, etc.) associated with your account.
If you would like to change your payment frequency, please contact us and let us know.
Log In to your Data Services account and select the Broker/Agent Subscribers option. On this page you will see all previously approved IDX requests, as well as the URLs associated with those IDX requests.
Log In to your Data Services account and select the Broker/Agent Subscribers option. On this page you will see the status of an IDX request (i.e. approved, pending, etc.) and the step[s] that needs to be completed in order for the request to be approved.